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Business Services Sector in Poland 2025
The report was prepared by the Association of Business Service Leaders (ABSL) in cooperation with Colliers, Mercer, Randstad and Randstad Enterprise. The honorary patron of the publication Business Services in Poland 2025" is The Polish Investment and Trade Agency. Our substantive partner in the publication “Business Services Sector in Poland 2025” within the scope of preparing data on the academic and higher education sector is the National Information Processing Institute – National Research Institute.
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As we move into 2025, profound macroeconomic and geopolitical forces are redefining the European business landscape. From global trade realignments to the accelerating consequences of war, policy uncertainty, and regulatory fragmentation, the terrain upon which businesses operate has become increasingly complex. Within this environment, Poland’s business services sector continues not just to adapt but to lead.
Poland’s diverse, highly skilled, and increasingly international workforce is at the core of our competitive advantage. With nearly 500,000 professionals and a growing share of knowledge-intensive roles, our centers have become capability centers. The ability to upskill, reinvent roles, and grow leadership capacity is an existential imperative. That’s why it was so important to look at the 3Ts – Talent, which is the foundation; Technology, which is the enabler; and Transformation, which is the means to reach the ultimate goal, to improve the competitive advantage of our businesses.
